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Posted
Contact Information:
Standard Baking Co.
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compensation: $28/hr, FULLY PAID Health Insurance, 4%-matched 401k, 3 weeks PTO, $25k Life Insurance, Ancillary Benefits avail.
employment type: full-time
job title: Bakery Retail Manager
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Key Responsibilities include:
Managing a crew of 20-25 retail employees in a busy, award-winning bakery, and helping to create a warm and inviting atmosphere for customers and staff.
•Inspires themselves and others to work effectively as part of a team, leading by example to maintain a positive, welcoming environment.
•Provides outstanding customer service daily for our guests, in person, on the phone, and online, in a high-volume, fast-paced business.
•Weekly meetings with General Manager & Wholesale Manager to coordinate business needs and goals. Bi-weekly meetings with retail supervisors to discuss front of house needs or concerns and to give/receive feedback.
•Daily huddles with retail staff to discuss menus, productions par numbers, troubleshoot and discuss issues.
•Hiring, performance management, and termination of retail staff.
•Orientation, training, coaching, developing and discipline all front-of-house employees through ongoing feedback and the establishment of performance expectations.
•Plans and implements regular staff reviews.
•Ensures sanitation, safety, and labor practices are upheld and compliant with all regulatory agencies.
•Ensures daily product quality standards are met through coaching retail staff and communicating with production staff.
•Ensures all displays and retail areas are clean, visually appealing, and meet the aesthetic standards of the bakery.
•Resolving customer complaints and ensuring customer satisfaction, as well as properly documenting issues.
•Schedules retail staff in order to meet daily, seasonal, and holiday demands while meeting budget guidelines.
•Tip reporting for direct and indirect employees
•Assists in tracking and reconciling daily cash and retail sales for internal and external reporting with a high level of accuracy.
•Update POS as needed (Square registers and bespoke website).
•Light bookkeeping and maintenance of spreadsheets; competency in Excel, MS Office, Wordpress, and Sage Accounting software.
•Ability to work a flexible schedule to ensure smooth, efficient customer service and provide shift coverage for co-managers as needed.
Prerequisites:
•3+ years of retail/bakery management experience.
•Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment while absorbing and retaining information quickly.
•Ability to work 40+ hours per week.
•Must have manual dexterity to reach, pull, transfer, bend, lift and carry 50lbs. or less and walk/stand for long periods of time.
•Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff (at all levels), and to motivate and manage staff and work effectively in a management team.
Compensation:
•Starting pay of $28/hour, with an increase to $30/hour after six month review.
•$25k life insurance policy fully paid by Standard Baking Co.
•Health insurance, FULLY PAID, after 60 days (an average of $2+/hour value).
•Options for employee-paid ancillary benefits including Voluntary Life, Dental, Vision, Short and Long-Term Disability.
•401k with a 4% match available after 6 months.
•Up to 3 weeks paid vacation.
•Free bread and pastries while working.
•The chance to work in an amazing, award-winning bakery with a 30-year history of outstanding products and service, and a staff with a high retention rate (many in management and production have 10+ years with the company).
- Principals only. Recruiters, please don't contact this job poster.
post id: 7756381298
posted:
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