Redirecting in certain tabs - Apple Community (2024)

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User profile for user: Crosboro7

Crosboro7 Author

User level: Level1

13 points

I'm using the latest OS on a MacBook Pro using Chrome or Safari. When I click on certain links (surveys, forums, etc), instead of going to that website, the tab opens to "SHP Redirector" and then to a McAfee web site. How can I stop this from happening?

Thanks.

MacBook Pro 13", macOS 10.14

Posted on Apr 17, 2019 12:00 PM

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User profile for user: leroydouglas

leroydouglas

Community+ 2024

User level: Level10

184,566 points

Apr 17, 2019 12:41 PM in response to Crosboro7

Crosboro7 wrote:

I'm using the latest OS on a MacBook Pro using Chrome or Safari. When I click on certain links (surveys, forums, etc), instead of going to that website, the tab opens to "SHP Redirector" and then to a McAfee web site. How can I stop this from happening?
Thanks.

I you suspect you have installed adware/malware. Try running this trusted utility https://www.malwarebytes.com/mac/

User profile for user: BDAqua

BDAqua

User level: Level10

240,293 points

Apr 17, 2019 7:38 PM in response to Crosboro7

Might be McAfee itself...

˜What all 3rd party extensions are you running?

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Link

User profile for user: rccharles

rccharles

User level: Level6

12,957 points

Apr 17, 2019 9:50 PM in response to Crosboro7

could be you are pointing to a bad dns server. [ dns poisoning ]

change dns server to google's 8.8.8.8 or 8.8.4.4

R

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User profile for user: Crosboro7

Crosboro7 Author

User level: Level1

13 points

Apr 18, 2019 10:22 AM in response to leroydouglas

Tried that--didn't work. Only found one problem, which wasn't related to this.

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User profile for user: Luis Sequeira1

Luis Sequeira1

User level: Level9

65,192 points

Apr 18, 2019 11:54 AM in response to Crosboro7

Please run Etrecheck and post its full report here.

Use the “additional text” button below the message area and paste report in there.

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User profile for user: rccharles

rccharles

User level: Level6

12,957 points

Apr 18, 2019 12:30 PM in response to Crosboro7

Tried that--didn't work.

Please elaborate... What did you try? malwarebytes?

Only found one problem, which wasn't related to this.

What was the problem?

R

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User profile for user: Crosboro7

Crosboro7 Author

User level: Level1

13 points

Apr 18, 2019 12:54 PM in response to rccharles

Yes, malwarebytes. Problem is when I click on certain links, instead of going to that web site, it first goes to SHP Redirector, and then to the McAfee web site to sell their product.

Link

Redirecting in certain tabs

Redirecting  in certain tabs - Apple Community (2024)

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