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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,986 ratings
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Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers, Cape Coral and North Fort Myers.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | Internet | |
| Cape Coral | Internet | |
| Fort Myers | Internet | |
| Cape Coral | TV | |
| Fort Myers | TV | |
| Fort Myers |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- Jim Ullery (@neonladder) reported fromNorth Fort Myers, Florida
@Xfinity thanks for another 3 to 5 day outage on our telephone, cable TV and internet. No chance of service today. You will reimburse us $6 to $8 - thanks! I wish we were not forced to use you by our HOA.
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
- Mikey Mike (@Mrodfasho) reported fromFort Myers, Florida
@Xfinity No it’s still not working 😕
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- KyChet (@ky_chet) reported fromCape Coral, Florida
@ComcastCares#mobile_Cares Why is COMCAST the only MAJOR TV provider not carrying One America News Network¿¿#OANN
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@ComcastCares#mobile_Care. Your customer service is horrendous!
- Jake Arden (@jakesna) reported fromNorth Fort Myers, Florida
@comcastcares thank you for reaching out and setting up an appointment to fix my issue. Direct messaging on twitter was easier than calling 1-800 # 🙌🏻
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Dennis Lewis (@DRLewisJr810) reported fromIona, Florida
@comcastcares I’m planning on dropping your service tomorrow. I want the ACC Network and Hulu has it while you continue to negotiate a contract. The customer service I’ve experienced with you has been lacking, to say the least. I can get the @accnetwork without you.
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- All Corvids Are Beautiful | Future leg shot victim (@gatzby_) reported
There were huge efforts to do wireless and line of sight internet, municipal broadband, etc. Comcast and the government said **** no. I often wonder if Fox would have continued to dominate.
- THE SON (@NOTARAPPER11) reported
@xfinitymobile Xfinity cell service is a joke
- Bill Honkman (@BillHonkman) reported
@pcgamer ***** they already been doing it. i noticed this about a month ago. i was astounded when i received an email saying ive reached 75% of my data limit. i been with comcast for years, there was never a cap. they always charged based on speed. their stupid cellphone plans did this.
- Edward Cuevas (@TheStoriies) reported
Yo @Xfinity can y’all stop with the **** Internet service please god soooo bad
- Wastefuldayz (@Wastefuldayz) reported
@Rueppongi I'm also sure that charging me for NBC Sports gold in July (something they were sunsetting), crediting me 3x, then charging me a second time for peaco*ck was all part of Comcast's master plan to help the consumer. All's well that ends well, more rugby = better.
- Richandnic (@rhos000) reported
@AGWilliamTong I would like to know as to why @Xfinity is going to put a cap on internet data when people are working for home and also distance learning!!!! Just AWFULThanks in advance.
- Darren Jones (@dvjones_28) reported
@MattYocum @ATT No, had the same problem with Comcast only there service is a lot higher. So don’t think if you pay more you will get better customer service, their worse than ATT in my opinion!
- DR. RASHAD RICHEY (@Rashad_Richey) reported
I never do posts like this: as a small business owner who believes in the ecosystem of jobs, I must say that @comcastbusiness GA has been offensively non-responsive to my calls, text messages & emails after making promises to do a job. Hopefully,someone from #comcast will respond
- Rini CS (she/her) (@adorkablyRini) reported
While I’m in a ranty mood: @Xfinity - data caps during a pandemic for home internet are ****. They’re **** any time, but during a pandemic when we’re trying to stay safe and stay home? Could have easily lifted those.
- Amanda Boettcher $ABoettcher16 (@TurnerAmandaG) reported
@TeamPulte Our cable bill is behind 179.49, if there is anyway we can get help to pay it so my kids virtual schooling isn't interrupted, it would be a blessing! I just started working a new job and won't get paid until next Friday, Xfinity will not give us an extension ☹$ABoettcher16
