The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 544 |
Houston, TX | 405 |
Washington, D.C., DC | 277 |
Denver, CO | 267 |
Seattle, WA | 264 |
Philadelphia, PA | 244 |
Atlanta, GA | 239 |
Sacramento, CA | 149 |
San Francisco, CA | 148 |
Orlando, FL | 147 |
Boston, MA | 146 |
Indianapolis, IN | 138 |
Miami, FL | 134 |
Portland, OR | 116 |
Detroit, MI | 115 |
Brooklyn, NY | 115 |
Minneapolis, MN | 105 |
Littleton, CO | 103 |
Jacksonville, FL | 99 |
Oakland, CA | 98 |
Salt Lake City, UT | 90 |
Pittsburgh, PA | 86 |
Baltimore, MD | 82 |
New York City, NY | 74 |
Tampa, FL | 64 |
San Jose, CA | 63 |
Knoxville, TN | 47 |
Tacoma, WA | 44 |
Reno, NV | 41 |
Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
All Corvids Are Beautiful | Future leg shot victim (@gatzby_) reported
There were huge efforts to do wireless and line of sight internet, municipal broadband, etc. Comcast and the government said **** no. I often wonder if Fox would have continued to dominate.
THE SON (@NOTARAPPER11) reported
@xfinitymobile Xfinity cell service is a joke
Bill Honkman (@BillHonkman) reported
@pcgamer ***** they already been doing it. i noticed this about a month ago. i was astounded when i received an email saying ive reached 75% of my data limit. i been with comcast for years, there was never a cap. they always charged based on speed. their stupid cellphone plans did this.
Edward Cuevas (@TheStoriies) reported
Yo @Xfinity can y’all stop with the **** Internet service please god soooo bad
Wastefuldayz (@Wastefuldayz) reported
@Rueppongi I'm also sure that charging me for NBC Sports gold in July (something they were sunsetting), crediting me 3x, then charging me a second time for peaco*ck was all part of Comcast's master plan to help the consumer. All's well that ends well, more rugby = better.
Richandnic (@rhos000) reported
@AGWilliamTong I would like to know as to why @Xfinity is going to put a cap on internet data when people are working for home and also distance learning!!!! Just AWFULThanks in advance.
Darren Jones (@dvjones_28) reported
@MattYocum @ATT No, had the same problem with Comcast only there service is a lot higher. So don’t think if you pay more you will get better customer service, their worse than ATT in my opinion!
DR. RASHAD RICHEY (@Rashad_Richey) reported
I never do posts like this: as a small business owner who believes in the ecosystem of jobs, I must say that @comcastbusiness GA has been offensively non-responsive to my calls, text messages & emails after making promises to do a job. Hopefully,someone from #comcast will respond
Rini CS (she/her) (@adorkablyRini) reported
While I’m in a ranty mood: @Xfinity - data caps during a pandemic for home internet are ****. They’re **** any time, but during a pandemic when we’re trying to stay safe and stay home? Could have easily lifted those.
Amanda Boettcher $ABoettcher16 (@TurnerAmandaG) reported
@TeamPulte Our cable bill is behind 179.49, if there is anyway we can get help to pay it so my kids virtual schooling isn't interrupted, it would be a blessing! I just started working a new job and won't get paid until next Friday, Xfinity will not give us an extension ☹$ABoettcher16
𝓥𝓪𝓵𝓴𝔂𝓻𝓲𝓮 🌈 (@nyuu) reported
@comcastcares is there any way to find out what's going on with the escalation for my internet issue. The tech on Friday said he put the request in, but I don't see anything on my account.
Dawn (@Dawn41312651) reported
@CenturyLinkHelp I DM you but no response. Still have to take PTO and miss work for two days and kids have to miss school for two days. We can’t even go to a coffee shop cause everything is shut down. Maybe @Xfinity wouldn’t leave us in this position and would like our loyal business.
D Pop 🤘💁 (@denisenicolepop) reported
@Xfinity anyway you can see why I've had a dozen outages with no rain. I pay for pro and no internet allows me not to conduct business. .. all week. This is money lost... would you appreciate paying for a service like this??
Julie Johnson (@juliej512) reported
@xfinity not having Big Ten Network in my area is a travesty
Dog (@lostdesertdog) reported
@ClarencDarrow nope it's a travesty.... had to speak with the Phillipines yesterday for Comcast problem....
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